July 7, 2007

Just Shoot Me, pt. 33054

by Chris Randall
 

Sometimes, I swear to god. Yesterday, I'm merrily working away on Dr. Device presets, and I hear a small "thunk" sound and my computer freezes up. I think to myself "whee, this is gonna be fun," and reboot. Long story short, it turns out my brand new C: drive, a 320GB Western Digital with a build date of 26-Oct-2006, has mechanically failed. Go, Western Digital!


No big deal, it happens. I keep all my data on my RAID drives, so it's really just the OS and a couple apps that shouldn't share drives with audio. I figure I'll go get a new drive on Monday, re-install Vista and Cubase, and there you go...


In the mean-time, I figured I'd just run off my XP drive. Booted in to XP, that old warhorse, and everything is fine, except I never installed Cubase 4 on that drive, so I decide to do that. My first sign of trouble came when the Syncrosoft installer crashed during installation. "Okay, I'll go get the latest version from the Syncrosoft site. No problem." It installed, but crashes when it starts. Cubase, of course, doesn't operate at all without the Syncrosoft license manager running. Never mind that, but the 4.0.2 updater and the 4.0.3 hotfix won't run at all on my machine.


This is, of course, a sign that something is ill Under The Hood. It's just incredibly frustrating. Just for fun, I ran a couple other MSI installers, which worked fine. Other dongle programs I have (Hello, Logic 5!) also work fine. It's just some Syncrosoft stupidity that I can't figure out. But I'm trying to imagine a scenario where this would be fun for someone that didn't know as much about computers as I do.


In any case, rant over. My Shit List for the day is as follows, in order:


1. Western Digital. WTF, cocksuckers?


2. Syncrosoft. We haaaaates them, Precious.


3. Steinberg. Come on, guys. Do you really think that Syncrosoft stops any pirating whatsoever? It's like punishing people that actually pay for your software for the actions of those that don't.

 
 
 

29 comments:

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Jul.08.2007 @ 10:38 PM
moyashi
Western Digital failed me repeatedly, I now avoid. Mike, look at the LaCie Little Big Disk or a Glyph multi-interface (think eSata). One of the best internal drives for me, quiet as a grave...Samsung. Yeah, I was surprised too.
 
 

 
Jul.09.2007 @ 1:09 AM
vae
"My experience - only buy Seagate drives."
"Seagate is making the best drives in the industry right now."

Ouch. Guess what brand my 8 month old broken drive was and guess how many years I've had without a single HD failure before that...

(spoiler warning: 1) Seagate, 2) about six)

 
 

 
Jul.09.2007 @ 1:12 AM
vae
Probably just bad luck anyway.

I wonder though, if it's Seagate or the shop policy that it takes them that long to get me a new unit - first check the broken one out themselves, then send it to Seagate, then wait for a fixed or replacement drive... sigh. With my previous failed drive (IBM) I just dropped it into a shop, they tried it out immediately, said that it's broken alright and I got a new one in 5 minutes.

 
 

 
Jul.09.2007 @ 6:57 AM
CarlLofgren
When I was working as a computer reviewer, one of my responsibilities were to cover the hard drive market. I would advice anyone to keep an eye on Samsung. Good price and a nice compromise between performance and the noise they produce.

But this was, like 1,5 year ago, and I don't know how good they are now. But I was quite impressed by them.

/Carl

 
 

 
Jul.09.2007 @ 8:57 AM
Ataru
I've had two WD MyBook 320gb firewire/usb2.0 drives arrive DOA, so I'm done with them now. The replacements worked fine but I'm not buying them any more, at least not for a while.

as for Dongles, etc, a big part of my desire to ween myself off Logic Pro and into Live full time is the dongle. I much prefer Live or even Native Instruments' copy protection schemes to dongles. I've spent a pissload of money on software, don't treat me like a criminal. Then again, I don't mind the dongle at home, when it lives in a usb hub, but on the road, with a 2 usb port laptop, it is teh sux.

 
 

 
Jul.09.2007 @ 11:09 AM
Mike
Those Glyph drives look nice, quiet and rackable + it's a Seagate inside anyway. But I don't think I can justify the extra cost. I could get two Seagate/Lacie/Maxtor drives for that and come back with change.
 
 

 
Jul.09.2007 @ 2:03 PM
straechav
I've had all three manufacturer drives break under strain sooner or later, Seagate, WD, Maxtor. Samsung I haven't tried. So far each have lasted about equal, with Maxtor losing to the two by some margin, and Seagate winning. Currently I use Seagate.

Vae, being intimately faimiliar with logistics, I can say that at least in Finland it's the shop policy that determines how fast you get drives back. If they do indeed test it first themselves, then send to seagate, and then wait for replacement drive, the firm's policy... how should I phrase this... suxx0r. :p

 
 

 
Jul.10.2007 @ 1:24 AM
vae
"Vae, being intimately faimiliar with logistics, I can say that at least in Finland it's the shop policy that determines how fast you get drives back. If they do indeed test it first themselves, then send to seagate, and then wait for replacement drive, the firm's policy... how should I phrase this... suxx0r. :p"

That's what I was kind of fearing... and yes, it is in Finland :D Seems like I'll be buying hard drives from the other store now on, then.

 
 

 
Jan.02.2008 @ 3:13 AM
Neil Parfitt
at the end of the day, Copy protection for software is a joke because:

1) People buy their software to support a company that will support them back

2) Poeple who don't buy software never will anyway

Why do I as a paying user have to be put through hell and back (PACE, Syncrosoft, iLok) when point #1 and #2 will always be a constant?

 
 

 
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